![]() If you have any questions, just contact us. If you want to delete your account, please see our article: How to Delete Your Smilebox Account.Īlso, if you are being charged, but see no payment information on your account, you can check if you have a desktop app subscription under the same email here. Note: If you have a free/basic account, you will not see the Cancel Subscription button. Credit card details are required to begin and the trial subscription will continue on to a. Please pay attention that s ubscriptions are billed on an auto-renewal basis unless you cancel before the renewal date. Smilebox offers a 7-day free trial for customers who would like to try Club Smilebox premium features. You will not be billed again in the future unless you re-subscribe.Ħ. You will see the e xpiration date next to the plan you have. A 4.99 monthly subscription gives all capabilities and unlimited use of designs. I reached out for help the minute I got charged 59.99 (I thought I was just paying 5) and they responded by saying they don't do refunds. You will find the answer on their website There is a free option, but you are limited. 6.99 a month is very reasonable and inexpensive, especially with how much more you can do it the program. They show the 'monthly' cost and make it seem like it's a month-by-month renewal subscription. As everyone said, there is a free version, but I do use the paid version. You can check the cancellation when you are redirected to the My Settings page. Smilebox won't let you purchase a monthly subscription, but they don't make that clear when you're checking out. ![]() Confirm your choice by clicking the buttons “I’ll pass” and “Cancel My Subscription”.ĥ. Click on the Cancel Subscription button next to your Plan icon.Ĥ. Click on your account icon in the top right corner of the Home page and find the Settings button on the drop-down menu, or click on Settings. ![]() To cancel your paid subscription, log into your Smilebox account, and follow the steps below:Ģ. You can cancel your subscription from your Account Settings. If you have any troubles unsubscribing, please contact us.
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